General Questions

General Questions and Answers:

This section deals with answering general questions that apply to one or more of our handheld units.  Click on one of the links below to jump right to the topic that you are interested in.

Backup and Restore Issues                               Battery Issues                                          Communication Issues    

Date Issues                                                             Keyboard Issues                                     Pocket DOS Issues   

Printing Issues                                                       Rebooting Your Handheld Unit             Screen Issues

Starting Up Your Application                              Support Issues                                         Warranties and Repairs

• Backup and Restore Issues
  • What Do I Need for this Function
  • What Flash Memory Sticks Work
• Battery Issues
  • What is the Right Battery for my Unit
  • Battery Life
  • Juniper Systems - Article on Battery Life Expectancy
  • Time to Recharge
  • Useful Daily Life
  • Do the Batteries Have a Memory
  • Resetting the Battery Level
  • Batter Level Light
  • Charger in Unit No Longer Works - Can I Charge a Battery Outside of the Unit
  • Unit Won't Turn On
• Communication Issues
  • What is File Scout
  • How Do I Use File Scout
  • Exiting File Scout
  • What  is Lynx
  • How Do I Use Lynx
• Date Issues
  • Losing Time
  • Resetting the System Date
• Keyboard Issues
  • Sticking Keys
  • Non-Working Keys
  • Redefined Meaning Keys
• Pocket DOS Issues
  • What is Pocket DOS
  • Why Support old Legacy Systems
  • Starting Pocket DOS
  • Registering Pocket DOS
  • Pocket DOS Setup Issues
  • Setting up the Unit for Printing
  • Starting in Safe Mode
  • Turning the Beeper On
  • Turning Off Cursor Following
  • Setting Screen Character Size
  • Exiting Pocket DOS
• Printing Issues
  • No Output Generated
  • Printing Unrecognized Information
  • Changing Printer Speeds for Non-Windows Based Units
  • What Printers are Supported
• Rebooting Your Handheld Unit
  • Soft Reboot
  • Hard Reboot
• Ruggedness Rating
  • What is Rugged (From Handheld US Web Site)
• Screen Issues
  • Blueing Splotches
  • Screen Size Setting
• Starting Up Your Application
  • Starting CE/DOS and DOS handheld units
  • Starting CE.Net handheld units
  • Starting Windows Mobile handheld units
• Support Issues
  • Do I Need a Support Contract
  • What is Covered in a Support Contract
  • How Much Support Do I Get
• Warranties and Repairs
  • How Long are the Warranties
  • Allegro Extended Warranties
  • What Does the Warranty Cover
  • How Do I Get a Unit Repaired